Return & Refund Policy

All sales are final.

At OUARDI, we carefully inspect every order before it is shipped. For this reason, we do not accept returns, exchanges, or cancellations due to:

• Change of mind
• Incorrect size selection
• Personal preference

Please review the size guide and product descriptions carefully before placing your order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at ouardi.support@gmail.com.

Please include:

• Your order number
• Photos of the item and packaging
• A brief description of the issue

After reviewing your request, we will determine whether a replacement or refund is appropriate.

Lost packages

Once an order has been shipped and marked as delivered by the carrier, OUARDI is not responsible for lost or stolen packages. If your package is delayed or lost in transit, please contact us and we will help you work with the shipping carrier.